5 keys to conduct a successful professional review and boost HR performance

In this article, discover how to turn your professional reviews into powerful HR levers through five key strategies. The goal: align personal aspirations, skill development, and business strategy.

Professional review: a changing context

From legal requirement to strategic opportunity

Introduced in 2014, the professional review is now mandatory in all organizations. It must be conducted every two years for each employee and include a six-year summary review. This summary must confirm that the employee has:

• taken part in at least one training course,
• experienced a development of skills or responsibilities,
• been informed about the use of their Personal Training Account (CPF).

Beyond the legal obligations, the real challenge is to anticipate job changes, support career growth, and reduce turnover and disengagement. In a fast-evolving skills landscape, these reviews also help identify future needs within the business.

However, implementation challenges remain: lack of preparation, inadequate tools, or poor understanding of post-review follow-up options. Non-compliance can lead to financial penalties—up to €3,000 per employee. But the greater cost is missing out on a key strategic HR tool.

Key 1: understand the legal framework

The first essential step for a successful professional review is knowing the legal requirements. Here are the main points:

• Mandatory review every two years for each employee,
• Separate from the annual performance review,
• Six-year summary tracing all training and career development,
• Potential sanctions for non-compliance (CPF top-up in euros).

Key 2: prepare the review effectively

A truly meaningful review requires preparation. Managers should gather information on:

• the employee’s career path,
• previously attended training programs,
• future mobility plans or skills development goals,
• short-, medium-, and long-term aspirations.

“The better prepared the review is, the more it fosters an open, structured, and action-driven discussion.”

It is also beneficial to take dedicated training in conducting professional reviews. Hybrid training programs, such as those offered by Cegos, include key managerial attitudes, active listening techniques, and planning tools.

Key 3: adopt the right managerial mindset

The manager’s attitude plays a crucial role in the success of the review. It should not be a checklist exercise, but a real moment of attentive dialogue and guidance.

The manager must be able to:

• listen without judgment,
• ask open-ended questions,
• co-create an action plan,
• guide without dictating solutions.

The goal is to create a climate of trust where employees feel free to share both ambitions and concerns. This approach strengthens employee engagement and fosters recognition within the organization.

Key 4: structure a meaningful action plan

A professional review only brings results if it leads to concrete next steps. It’s not just a dialogue—it must end with:

• training actions (via CPF or the company’s development plan),
• internal mobility or job evolution,
• follow-up with a mentor or an HR partner,
• a well-defined follow-up timeline.

Possible initiatives to implement after the review include:

• CPF to fund certification programs, career assessments, or targeted training,
• FNE-Formation to support corporate transformation,
• Pro-A or transitions pro in case of career change,
• The internal development plan to enhance internal mobility.

The review should be seen as a catalyst—not an endpoint. It triggers a dynamic of growth supported by practical tools and accessible funding options.

Key 5: monitor and continuously improve

Finally, a successful professional review strategy requires effective tracking. You should monitor key HR indicators such as:

• completion rate of professional reviews,
• number of activated action plans,
• use of CPF or other funding schemes,
• internal mobility, retention, and promotion rates,
• employee feedback on quality of the exchange.

Common mistakes to avoid

Here are four common pitfalls to steer clear of:

• Treating it as a formality without genuine listening,
• Overlooking legal requirements or failing to document properly,
• Not involving the employee beforehand, leading to shallow conversations,
• Closing without a concrete action plan, which hinders real progress.

These missteps reduce the review to a checkbox exercise. In contrast, thoughtful managerial practices enable employees to follow individualized, meaningful, and engaging career paths.