Zest Barometer: Average mood at work deteriorates during lockdown
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Every day, we monitor the mood of hundreds of employees via our app, and today we share with you a work mood barometer based on the analysis of our data.
Every day, we monitor the mood of hundreds of employees via our app, and today we share with you a work mood barometer based on the analysis of our data.
2020 Review of the impact of the crisis on teams’ moods
What we have identified over the last few weeks was no surprise: after the lockdown announcement, the average work mood of employees using Zest (whether working from home or in contact with the public) has significantly dropped. We have observed significant variations in moods from more than one hundred customers. Both in terms of volume and ratings.
The weekly average mood dropped from 4.01 out of 5 on December 30th to 3.70 out of 5 on March 30th: a variation that shows the result of the isolation and stress felt by the teams.
Our analysis
- The amount of low moods has significantly increased: this is a sign of the higher stress levels, especially for people in contact with the public and first-time home-based workers.
- The daily volume of moods being shared is increasing: an indicator of the need for sharing and contact with others for people on lockdown.