Most employees report a lack of feedback and recognition from their managers, or even their colleagues. And 98% of them say that this significantly reduces their motivation. On the other hand, managers rarely have the information they need to support their teams on a daily basis.
360 feedback offers managers different approaches and solutions to quickly identify struggling or disengaged employees. Zest’s SaaS solution modernizes management practices by putting 360-degree feedback at the heart of managers’ activities, so they can play an impactful and rewarding role with their teams.
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Gather feedback from employees on a regular basis via surveys to quickly eliminate obstacles.
Identify what really matters to your employees with the Engagement Meter and its 18 Key Drivers defined by a doctor in psychometrics.
Use constant feedback to improve and adapt your HR and management practices along the way.
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Conduct regular check-ins with your teams to quickly identify potential issues.
Encourage members of different teams to share common goals.
Encourage your employees to share feedback and ideas to boost collective intelligence.
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Encourage your employees to promote their achievements or highlights to showcase them.
Thank and congratulate your employees, and encourage them to do the same to each other.
Create a climate of trust or “psychological safety” within your teams.
I have noticed an overall improvement in my team's performance. The personalized follow-up impacts motivation and benefits the collective performance of the team. I also use Zest to detect weak signals in order to prevent potential departures and reduce turnover rate.
Thanks to Zest, administrative departments can see a work site they are indirectly working on and congratulate their colleagues. This strengthens team spirit, the sense of belonging and also the pride of having achieved great things together, each in his own role.
For us, Zest is a tool to monitor quality of working life that allows us to stay in touch with employees. We explained to the teams that a mood score below 3 out of 5 sends alerts to managers, so they can react quickly.
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