SCC France: Managing Engagement Across 3,000 Employees with Zest

The challenge: listening to 3,000 employees with very different day-to-day realities

SCC France is a fast-growing company with nearly 3,000 employees across several major job families: support functions, a large sales force, and a substantial number of technicians who work directly on client sites.

This diversity is a strength. It is also a challenge for HR. How do you measure and manage engagement across such a varied workforce, where daily realities differ so widely? This is why Marie Lopez, HR Director at SCC France, chose to rely on Zest.

SCC is also pursuing a clearly defined HR ambition. It aims to recruit the talent of today and tomorrow and to attract more women into a sector that remains predominantly male. It also supports every employee throughout their career, particularly as artificial intelligence reshapes the way people work.

The solution: a simple tool that supports the management of 3,000 people

To meet this large-scale listening challenge, SCC rolled out the Zest barometer. The results speak volumes: 78% of employees responded to the survey, including those working on client sites. This exceptional rate is in itself a testament to team engagement.

What sets Zest apart for Marie Lopez? Its ease of use, which is essential when reaching such varied profiles. Zest also brings a philosophy that changes how HR data is viewed.

Towards continuous HR management

Beyond the annual barometer, SCC uses Zest’s pulse surveys to refine and redirect its actions as needs evolve. This agile approach marks a profound shift in HR management. The company no longer waits for the big annual measurement to act. Instead, it adjusts continuously, as close to its teams as possible.

This ability to combine a global view with on-the-ground responsiveness makes Zest a strategic tool for SCC: a growing company that recruits, trains, and is committed to supporting every talent over the long term.